• Product sales & support

    Quality and ISO standards driven manufacture, technical training and support

QUALITY CONTROL

At all times, continuous quality improvement is applied to ensure repeatability, traceability and control of change. This discipline enables the teams to react quickly to change requests and design improvements, as does the close relationship that we foster with our own suppliers.

CUSTOMER SERVICE

Our proven method of support follows a philosophy to resolve issues to the customer’s satisfaction in the shortest possible timeframe. This is achieved through our development-team structure, the ability to replicate issues in house and a suite of sophisticated tools, which allow field engineers to drill quickly down to probable resolutions. The ‘fixes’ are stored in our knowledge database so they can be applied to future projects and the entire process is transparent to our partners.

OUR TALENTED WORKFORCE ENSURES SUCCESS

Through following our ISO grade NPI process, once a product design is signed off we can confidently begin manufacture. Our manufacturing facility in Hemel Hempstead, UK, houses environmentally controlled technology suites for each product area. Housed in a single location, for optimum communication between disciplines, our tightly knit teams ensure a smooth transition from concept to initial installation. 

CORPORATE SYSTEMS TO ENSURE QUALITY

We deploy a range of corporate systems to ensure we manufacture products of the highest quality.

DESIGN SYSTEMSMANUFACTURING & INFRASTRUCTURE SYSTEMSQUALITY SYSTEMS
Mechanical CAD/CAE: Siemens NX and Solidworks,
inc Cable/packaging
VMWare Virtualised Server Infrastructure
Veeam Backup for Virtualised Infrastructure
ISO9001:2015 Quality Management
Electronic CAD/CAE: Mentor Graphics, Design-View, Design-Sim, Hyperlynx, Expedition PCB; Xilinx Vivado; Lattice DiamondIBM iSeries running SAPISO14001:2015 Environmental Management
Optical Modelling: ZemaxSAP and VMWareISO13485 Medical Device Quality management
Mathematical Modelling Software: Matlab Microsoft Office 365
Software: Visual Studio, Testlink, EclipseDiversely routed internet connection
Engineering Data Management: AGILE, Sharepoint, Devtrak24×7 monitoring on all critical IT infrastructure
Secure off-site storage for backup media
Internal Gigabit network

SPEAK TO A NEW BUSINESS DEVELOPMENT MANAGER

Looking for digital imaging expertise? Please get in touch – one of our technology experts would be happy to answer your questions.