FFEI is very pleased to announce that our ISO 9001 and ISO 14001 certification has been renewed to the newly revised standards of ISO 9001:2015 and ISO 14001:2015 – ahead of the September 2018 deadline.

Management system certification standards such as ISO 9001 and ISO 14001, developed by the International Organization for Standardization (ISO), help an organization better control its processes – to the benefit of customers, stakeholders and the environment. The standards evaluate the quality of an organization’s processes, not the products or services the processes create.

ISO 9001 provides guidance for quality management. This relates to all the tasks an organization undertakes to meet requirements and ensure customer satisfaction –whilst continuously making improvements to the effectiveness of its operations. The ISO 14001 certificate relates to environmental management. Here a company must demonstrate the framework in place to effectively manage and minimize the effect of an organisation’s products, service and process on the environment.

Major changes to the ISO standards include an increased focus on continuous improvement, placing emphasis on generating value for both the company and its customers. Other areas in the new ISO standards include increased focus on leadership and management commitment.

To become compliant to the new ISO standards FFEI evaluated and evolved its management system to ensure it meets the growing needs of existing and future customers and other key stakeholders.

“Product quality is the cornerstone of everything we do. Gaining certification to the new standard demonstrates FFEI’s desire and commitment to continuously improve the products and technology we develop for clients as well as our internal processes.” Commented Andy Cook, FFEI Managing Director. “Not only does this enable us to anticipate the demands of our customers, but also demonstrates a commitment to providing quality products and innovations to all current and future customers.”